We pride ourselves on our customer service!
Excellent service. Fast to reply to my email enquiry, helpful and fast postal service. Will be my 'go to' store for future longboard needs.
Super fast delivery, very professional guys, very good, best quality products, truly recommend
Excellent gem of a shop...highly recommended. My new board came next day after ordering and have not stopped pushing mongo since. Don't fall for any of that cheap amazon sponsored stuff. Go to the experts and get the best boards from the best shop.... buy from Vandem all day long.
I ordered the Long board on the Tuesday (I think, all days have rolled into one as we’re in lockdown 🙄) anyway, it arrived the next day as promised. Excellent customer service. My son loves it and he even got a personal note on the receipt and some stickers for his board. Thank you very much. It came in time for his 9th birthday! Really appreciate it .
Bought a lush longboard from them, after trying out a cheap one from Amazon. It's like day and night. It puts a big smile on my face to ride this new board. Thanks guys for selling these amazing boards. If I had stuck with the cheap one, I would have stopped riding it soon. But this one I'll have fun with it for a long time I reckon. Keep up the good work !
Ordered a board from them over this lockdown and they’ve been nothing but amazing! I will suggest this place to anyone who’s ever looking to get skate gear. 10/10
Used these guys online. Called for advice, really friendly, very helpful and honest. Will be using them for all my longboard needs.
Fantastic service! Paid for 3-5 day delivery and received my order next day! 🤯 Thanks guys! 🤟🏻
I ordered a landyachtz cruiser, which is a beautiful smooth ride. Really impressed with the quality of the board. The customer service I received was fantastic, great communication about delivery... the board arrived the next day! Will def use vandem for all my future purchases. They are a great independent company.
Phoned these guys up as I'm an older skater 36 years young n on the heavy side they hooked me up with some bushings and slide gloves they knew exactly what I needed straight away really good customer service and your stuff arrives in great condition quick time been out bombing hills since haha cheers boys👍👌
Really loved the site firstly - these guys passion for longboards really came across. The board was a great price. Delivery was quick and smooth and everything was dealt with a quality and personal touch. Awesome stuff! 🤙
Amazing customer service. Really friendly, responsive and helpful staff. I just got my second board from them (LY Rally Cat Metal) and they managed to get it to me in just one week despite it being a special order (so not something they had in stock) and despite everything that it's going on with the virus / lockdown. The first board I got from them (LY Dinghy Summit) arrived the next day, but that was back when things were "normal". 😂 I can't recommend these guys enough. Support these guys and buy from them if you can. You won't be disappointed! Thanks Adam, so stocked to go for a ride on my new board. ✌️
Vandem is an incredible shop with an even better team behind it! They have uncountable years of experience and understanding in skateboarding across all disciplines. Most importantly, their customer service skills are amazing!! Very grateful for a shop like Vandem, they care about skateboarding/customers and it shows. I would highly recommend this shop to anyone, from beginner to master shredder!!!
Great product and a fast delivery, there was a few free stickers chucked into the parcel also, really nice touch, would definitely recommend this shop.
Ordered past the next day delivery cut off but still received the board the next day. They were super quick to respond to any queries I had before purchasing and there was even a hand written note in the parcel for that personal touch.
Could not recommend them enough!
Couldn't of asked for a better service! Fast delivery! Adam even went to the extent of building my custom board for me so I could hop straight on it after work! Would use and recommend again Thanks guys!
Great Store. I love my new board.
Absolutely brilliant: superb product, customer service, and overall experience. Highly recommend. Thank you guys.
I am so pleased with my choice, after much deliberation I went with a Dinghy as it means I can cut down on my commute time without the inconvenience of getting on public transport with a bigger board or bike. When I need to I just strap the board to my pack and walk.
The product is fantastic, it allows for a smooth and fast ride though it may not be the most forgiving for a beginner!
Vandem provide excellent service everything I ordered came quickly and was well packaged, they were even kind enough to stick a note in the box with my gear - a great personal touch. I would not hesitate to order from Vandem again or to ask their advice.
I don't normally do reviews unless I feel absolutely Satisfied, but these guys deserve it ! I went down once had a look around and a chat, then went back down to then place a order for some Caguama's and buy some other bits, cant help but feel satisfied with Adam's knowledge with his years of experience in skating to explain to a novice the skating world. With little knowledge I had he explained all the difference in wheels I could ever need !! Had a phone call to let me know when they were in and it is always good to have the option to have them delivered all in the price, but as of being local i just picked them up. Wheels are now fitted and cant wait to get out and ride them !! can not fault in the slightest will defiantly be back down to buy bits in the future. A+
Great experience with these guys. Awesome customer service and really helpful. Would recommend to anyone.
Have had the pleasure of popping into the shop a few times now .The guys are ultra friendly and really helpful . No hard sale bull ,just sound helpful advice should you need it and great product knowledge.On my last visit I purchased a new "Lush" board and couldn't be more happy with it ,just need the weather to play ball now 😩 .Thanks again guys 🤙👊 . Best Ja.
Had a great chat with Adam before my purchase, despite only looking for bushings on this occasion.. Quick delivery was a bonus. Very happy and will be popping in when I am next in Bristol.
Exceptional website, service and quality board. Really looking forward to getting out on it!
Fast delivery and W H O L E S O M E note that was a nice touch... these guys were the only ones I could find that sold coarse grip tape in reels and not just squares! Used some strips to finish my longboard and it’s just what I needed and was cheaper than anywhere else... will buy from these guys again when I need more gear
This is my first experience with Vandem and their customer service is amazing. Shortly after placing my order on the website I received a courtesy call from Adam to update me, which was much appreciated & very rare these days. My board was built up & sent out very quickly considering it was over new year. I bought the Loaded Icarus premium set up which is a very stable & super smooth board. I recommend buying from this shop!
Bought a Freebyrd Deck for my Husband for Christmas. He is in love with it! Responsive, carvy and great fun! Absolutley stunning design too. I've taken it for a spin myself and am wishing I bought myself one! As always with Adam a great service. Usually go into store but this one was bought online. Happy to help with my queries through Facebook and you can tell he is always passionate about making sure you get the right board for what you want to do. Can't recommend enough, this place gets us inspired to skate!
Fantastic service and advice from Adam. My boy loves his first longboard and will defo be back for the upgrades! Top banana
From the online chat to the actual purchase was a smooth transaction.
These peeps definitely rock ‘n’ roll
Great service by these guys. I ordered some bearings and went for the Royal Mail delivery option, unfortunately RM tried to deliver them to the wrong address. Long story short: The bearings ended up being returned to Vandem who then sent them out to me with an alternative delivery option. Fantastic coms throughout and package arrived ahead of expected delivery date. Thoroughly recommend these guys.
So glad I called these guys. I’ve not skated for many many years, so out of touch with the current makes and quality. Having spoke with Adam and getting some sound advice, I bought my new board and am totally stoked with it. Even better it arrived the next day. Cheers Andy. I just called again today to buy gloves and spoke with Rich, he’s an equally nice and helpful guy. No doubt I’ll be calling again for advice and 5 star service. SERIOUSLY.... if you are looking for a long board get in touch with these guys.
Amazing shop, customer service is next level. If you're buying a new board or even just some grip tape he always has time to give. So nice to find a shop where they are truly passionate about what they do and it shows through. Will be visiting again sometime soon
Went in thinking I knew what I wanted (beginner who wanted to lead to film while riding) spoke to Adam (top lad!) who gave me some advice and helped me choose a board. Not only did I spend less than I was prepared to but had a great experience and can safely say I'll be back again soon!
Rider owned, Rider driven Skate shop.
These guys Rock!
They have poured their souls into the UK Longboard scene for over a decade.
They know whats up.
Always happy to help
Sofas and Tea
First time buying. They gave me loads of stickers for free and a 10% discount which I used the day after! Guys are awesome , would recommend to anyone !
Extremely pleased with my Lush Longboard Freebyrd, everything was really easy and straight forward and was posted and delivered quick and on time.
Cheers guys 👍
Awesome board for freestyle, dancing, and cruising backed by great service from Vandem
The Premium Complete setup I bought is so much fun! The Tarab setup is more expensive than others you'll find on Vandem's site, but I'm so glad I went for this having skated it a while now before leaving this review.. The deck itself is a work of art. I leave it on display against the wall in the lounge, where it looks like a nicely crafted piece of furniture. The deck's nicely reinforced so should last better than cheaper decks. It feels well balanced and is not shaped too aggressively for dancing/freestyle, with just the right amount of flex and pop (I weigh ~80kg and chose flex 1). Really long dancing boards have a tendency to feel soggy once you start weighting, carving, and landing on them, but this is reassuringly stiffer without being completely rigid. I'd never skated on Cult Chronicles but am enjoying them. They feel grippy but can still slide when needed. They also match the green parts of the deck perfectly, so it was a smart choice for Vandem to pair them like this. They have a centre-set core, which makes them stick out less than offset wheels like the Cult Classic or Orangatang Fat Free. I thought this might make the setup less stable but haven't noticed any difference over the Fat Frees I've skated in the past. The Sabre Forged Freeride Trucks feel super light, which is perfect for freestyle and dancing where you want the board in the air and not stuck to the ground all day long — the board spins more easily and cleanly than with other setups I've skated, and it's clear the trucks play a part in that. Vandem shipped the setup ready-built to Austria for me and it arrived in good time without a scratch. They'd taken great care to package it well and I'll be buying from them again.
Easy ordering and good selection of gear.
Very good stuff!
Amazing customer service
Lush have been making my favourite boards for years, after searching online found out their HQ is just down the road! The VANDEM shop has everything you could want to get your boarding fix, found my way into the Shop 3 times in one week. I highly advise chatting to Adam, hes definitely an expert in his field>
Everything you need.
Great service passion and heart trust these guys for everything longboard.
“Does exactly what it says on the tin” Product description for the Lush Dagyr was spot on and the ride has reignited my passion. The guys supply (as always) a top notch service, nothing appears too much trouble. Delivery was on the nail.
Couldnt be happier. Super stoked with the Landyachtz tugboat and the free bushings, quality service and delivery. Best price online, I would definitely recommend this shop, thank you!
Really efficient delivery and very friendly service, even on what was just a quick online order. The board handles nicely, it's been great for carving and practising sharper turns after learning the basics on a longer, stabler but more unwieldy board.
All around rad guys! They know what they're doing when it comes to longboards, can't recommend them enough!
An absolutely amazing shop that gives you quality boards for fair prices. Though there are many great things about the shop, the real standout has to be the customer service. It's probably the best I've ever had and now Vandem Longboard Shop is my go-to for equipment.