Testimonials
We pride ourselves on our customer service!
Check out our Google Business Page for more reviews and write your own
Great board and fast and efficient delivery to Northern Ireland. Thanks Vandem!
- Andrew Crockett, June 09, 2020
Great service, fast delivery and some free sticker too!
- Andrew Mudd, June 09, 2020
Product ordered: Paris Trucks 1/8" risers (pair)
Awesome service! Great products, great knowledge and super fast delivery with stickers for free!!
- Garry Christiansen, June 06, 2020
Been hunting for a long board for ages and I found these guys. Adam has been epic. Looking forward to getting my deck. For your longboard needs see if Vandem can help.
- Chris Poole, June 06, 2020
Hands down best shop in the UK for longboard gear. These guys are doing good work.
- Milkgod, June 04, 2020
Fantastic service & 24 hours delivery... Highly recommended! Good work guys!!
- Paul Weller, June 04, 2020
I'm very impressed by how fast my order got dispatched and delivered, plus the excellent costumer service. Everything arrived as expected and I'm extremely happy with my new board! Thank you all guys.
- Pedro Alves, June 04, 2020
Just Great. I bought a cruiser for my Nephew (as he'd been riding my oversized 80s pool board). Thought it might need a few upgrades at the low price. Turns out to be fantastic. Really great quality trucks, deck, wheels and even abec7 bearings. Rolls smoothly on the pavements and I'm wanting to keep it myself now. Super fast delivery and awesome communication. Highly recommend.
- Mike Foreman, June 04, 2020
Couldn’t have been more helpful or more accommodating. I initially rang for advice which they gave without expectation of anything in return. After returning the board I initially bought to the supplier (not Vandem) I ultimately purchased a new board from them in the solid knowledge that I will get something they knew inside out and were selling because they skated it and loved it. The product I have ended up with is superior quality and I reckon it will last me years. I’m going to be a customer for life.
- Tom Day, June 04, 2020
Ordered an amazing complete longboard that arrived next day and promptly ordered some new wheels for it the day after. The courier messed up the delivery but Vandem still took full responsibility and issued full refund. Wonderful service and happy to help if you call. Highly recommend and will definitely use again!
- Liam Bokser, June 04, 2020
Great service. Great people. I’m new to longboarding. But got lots of helpful advice. Would definitely recommend.
- Jon Buesden, June 04, 2020
Skater owned and run - friendly and super knowledgable! I've been buying from VANDEM for nearly ten years and would recommend them to anyone.
- Aidan S-T, June 04, 2020
Product ordered: Cult Chronicle 65mm Longboard Wheels White (Stoneground)
I ordered some gloves online as "B-stock" and expected to need to tidy up some stitching or something similar but I honestly can't find a fault with them. They arrived in good time with stickers too. I will definitely be using this shop again! Thank you
- Oli Morris, June 04, 2020
I ordered a Landyachtz Tugboat UV Bengal cruiser and I genuinely can't remember the last time I received such good customer service. I originally wanted the board with a different graphic, which was unfortunately out of stock. (Not only in Vandem, but literally everywhere i looked) However, they emailed me soon after with alternative graphics and still came through with an equally awesome board. Delivery was super quick and was 2 days earlier than expected. Nice touch adding stickers and a note too.
big love from Wales x
- Geraint Williams, May 30, 2020
Product ordered: Landyachtz Tugboat UV Bengal White / Purple Cruiser Board
Fantastic customer service and helpful info on their website, they ordered my cruiser board and it arrived in no time, very impressed and would highly recommend. Top notch and even got some stickers
- Enceladus R, May 30, 2020
Adam is a super helpful guy. Always happy to help, even if it's just a question via email. Top customer service!
- Will28s, May 30, 2020
Super responsive, helpful and happy to be flexible with dispatch times. Thanks!
- James F, May 30, 2020
I decided to reignite my love for riding during this lockdown period - the service, the advice and the overall vibes from the team were fantastic. The level service transcended beyond pre-sales into after-sales with further advice about setup.
A hugely positive experience and I will definitely be coming back. Loving my LY Tugboat.
Thanks!
- Jamie Clark, May 30, 2020
Product ordered: Landyachtz Tugboat UV Bengal White / Purple Cruiser Board
Brilliant customer service, delivery and advice. 10/10 would order from them again.
- Beatrice Popazu, May 30, 2020
Great service. Bought some grip tape to build a board with my son. Awesome product. Very pleased to see fully recyclable packaging as well.
- James Mason, May 25, 2020
Great service and delivery speed. Items arrived well packaged and in paper instead of plastic which is awesome! Just upgraded my wheels and bearings and can't wait to hit the streets! Thanks 😊
- Jessica, May 25, 2020
Product ordered: Bones Reds Bearings
Ordered some wheels and a set of slide pucks. Thought "Meh, Covid-19 plus I knackered my ankle t'other, I'll go for free delivery" Arrived mega fast. Came with a nice hand written note and a load of stickers that totally made my day.
New to this longboarding lark (It's a lockdown hobby) but loving it so far. If you want some kit in the U.K. you'd do much worse than to give these guys a little money. Will be using again!
- Daniel Roach, May 19, 2020
Excellent customer service, great advice and really fast (next day) delivery!
- Larry, May 19, 2020
I was looking for a board! I did NOT need to look any further! Vandem looked to be highly reviewed, and now I know why. I visited the website and was impressed, so rang them up for a chat. Adam was super helpful, and also just a sound guy! He knew his stuff, and 24 hours later I was holding my new Lush Dagyr on an elite setup. The board is sweet! And Vandem are awesome! I 100% recommend them, have already put another friend onto them, and I'll definitely be going back! GET YOUR LONGBOARDS HERE!!!!!!
- Chris Vinnicombe, May 19, 2020
There's a reason these guys have 5 out of 5 star reviews, brilliant service, great advice and a pleasure to deal with. I phoned up late on a Friday afternoon on a whim. Ordered a LY Rally Cat deck and built it up over the phone with advice from Adam. He built it up and got it shipped that day. It arrived on Monday is just stunning and a great ride. Adam even included a load of stickers and a nice handwritten note. Top notch from Vandem, support your local skate shop and order from Vandem!
- Tim O'Gorman, May 19, 2020
Perfect Service! Made the order over the phone on a Friday morning which was made super easy by Adam. Order was prepped and shipped with an estimated delivery date of Monday/Tuesday. My order arrived on the Sunday in perfect condition with a few freebies thrown in. Such an easy process and will definitely be using Vandem for future purchases.
- Sam B, May 17, 2020
Experts on all things boarding they make sure you get what you need even if that means suggesting not to buy something.
They've always been willing to talk through every and any question I've had and never not had an answer.
Genuinely the best service and they only stock good quality products. If they don't stock it it's probably not worth buying and if they do it'll only add to your ride.
- Max Green, May 17, 2020
Super quick delivery. Thanks for the messages guys xx
- Danielle Clerkin, May 16, 2020
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Super impressed with these guys! Whatsapped an enquiry and they got back immediately. Ordered the Lush Dagyr board and they tweaked it based on my needs. Came the next day...what's not to love?.can't recommend them more! Go local!!!
- Darren Finch, May 16, 2020
Great customer service extremely helpful and when there was an issue with my order it was dealt with immediately and rectified before it was dispatched and was with me in 24hrs. They have a great ethos and would not sell anything they wouldn't use themselves 11/10. I managed to bag the last lush legend in its current guise and it is awesome!
- Mickie Williams, May 16, 2020
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Always a pleasure to deal with these guys, very knowledgeable and easy to talk to!
- Ash Corbett, May 13, 2020
Excellent service! was kept updated till my beautiful new cruiser was at my door, great service especially in these times!
- David Wilins, May 13, 2020
Used the online service and was easy to use ,loads of good tips and info .
Skateboard was already assembled when I opened the box.
Will be using them again in the future .
- Angus Philip, May 13, 2020
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Really good experience with my online order. Delivery was swift and the team were easy to contact instantly via WhatsApp. I am also loving my D Street cruiser which arrived earlier than expected.
- Efekan Calim, May 13, 2020
Liquid error (templates/blog line 189): Exceeded maximum number of unique handles for all_products.Ordered some new wheels on Wednesday afternoon, had them in my hands Saturday (Friday was the Bank Holiday so even more impressive). I've ordered complete longboards as well as seperate decks, trucks and wheels from them before and never had any problems.
- Ben Jones, May 13, 2020
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I was a frustrated lockdown surfer who took up longboarding so I got a few things online and these guys were great to chat to. They are passionate about their sport and very knowledgeable!
- Luke Perrin, May 13, 2020
Liquid error (templates/blog line 189): Exceeded maximum number of unique handles for all_products.Ordered a new board from these folks at 4.30pm. I was riding it at 10.30am the next morning! Superb service and delivery. Thanks folks! 🤟
- Sam Fitton, May 09, 2020
Amazing service. Enquired about the availability of a board, got quick and friendly responses, ordered the board the next day and it arrived the day after I ordered it. Adam kept me in the loop and the board itself is top quality. Could not recommend more.
- Jimwa R, May 08, 2020
I'd being looking around for a longboard, and was massively impressed by the help and advice given, and then the speed of dispatch. I'll certainly be back, and will point others towards this lovely store!
- Adam Proops, May 06, 2020
Liquid error (templates/blog line 189): Exceeded maximum number of unique handles for all_products.Awesome customer service and brilliant trustworthy support. They are the best you could meet 👍 Their experience goes beyond the line even when is about inline skates. Thank you and wish you all the best.
- L G, May 06, 2020
Liquid error (templates/blog line 189): Exceeded maximum number of unique handles for all_products.Amazing customer service. I messaged them on WhatsApp and they gave me a call. The staff were very friendly and helped me choose my first board. The delivery was suuuuper fast and I'm so happy I chose to shop with them. The board is also super good quality. I got the d street black cruiser and it's honestly amazing quality. Thanks guys!
- anispringroll, May 05, 2020
Liquid error (templates/blog line 189): Exceeded maximum number of unique handles for all_products.WOW! I had no clue about Longboards or skating and these guys helped me make the right decisions. You couldn't ask for better customer service and support. The guys here are dedicated and committed. Plus they had the best prices over any other shop. 100% shop here, you wont regret it.
- Max Potter, May 05, 2020
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Excellent service. Fast to reply to my email enquiry, helpful and fast postal service. Will be my 'go to' store for future longboard needs.
- Matt Burton, May 05, 2020
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Super fast delivery, very professional guys, very good, best quality products, truly recommend
- Claudia BC, May 05, 2020
Liquid error (templates/blog line 189): Exceeded maximum number of unique handles for all_products.Excellent gem of a shop...highly recommended. My new board came next day after ordering and have not stopped pushing mongo since. Don't fall for any of that cheap amazon sponsored stuff. Go to the experts and get the best boards from the best shop.... buy from Vandem all day long.
- Dad C, May 05, 2020
I ordered the Long board on the Tuesday (I think, all days have rolled into one as we’re in lockdown 🙄) anyway, it arrived the next day as promised. Excellent customer service. My son loves it and he even got a personal note on the receipt and some stickers for his board. Thank you very much. It came in time for his 9th birthday! Really appreciate it .
- Helen Jones, May 05, 2020
Liquid error (templates/blog line 189): Exceeded maximum number of unique handles for all_products.Bought a lush longboard from them, after trying out a cheap one from Amazon. It's like day and night. It puts a big smile on my face to ride this new board. Thanks guys for selling these amazing boards. If I had stuck with the cheap one, I would have stopped riding it soon. But this one I'll have fun with it for a long time I reckon. Keep up the good work !
- Mattia Spinelli, May 02, 2020
Ordered a board from them over this lockdown and they’ve been nothing but amazing! I will suggest this place to anyone who’s ever looking to get skate gear. 10/10
- Terra Strickland, May 02, 2020
Used these guys online. Called for advice, really friendly, very helpful and honest. Will be using them for all my longboard needs.
- Geoff Baker, May 01, 2020