Testimonials
We pride ourselves on our customer service!
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Super rad shop got the wheels I was after here .. nobody else had them plus free stickers and free bearing lube chucked in too Awesome !
Highly Recommended fast shipping 10/10 A++++
- Lee Economou, April 27, 2022
Excellent company, ordered my Lush Freebyrd Elite complete board and had it delivered the next day, great advise from the guys at the shop, fantastic customer service.
The board and some other bits arrived very well packaged, no plastics in the packaging and the invoice included a nice hand written note.
The board itself is nothing short of beautiful and it rides so nicely, everything about it is top top quality. I am a returning boarder after lots of years but it felt like I have been riding it forever, that's down to the guys at the shop helping me with my choice.
I will definitely use Vandem again, in fact I don't think I'll go anywhere else.
Thanks again guys and keep up the excellent work.
- Phil Dupreez, April 22, 2022
Went to Vandem in Bristol last Friday. Was such an awesome place just to go visit have a look around and talk with the guys there about longboards and cruisers. I was looking to either buy the LandYatchz Tugboat or the Dinghy Blunt. They gave me all the information I needed about the board and what’s best suited to me as I talked to them what I would be using it for. I ended up buying the Tugboat and I’m loving it! Big thanks to the guys at the shop they were super friendly, definitely will be coming again in the future!
- Reuben Wagstaff, April 12, 2022
Product ordered: Landyachtz Tugboat UV Bengal White / Purple Cruiser Board
After sieving the internet for hours trying to determine which board I should purchase based on skill level and what I wanted the board for I decided to visit the guys at Vandem and I'm so glad I did.
They were really welcoming, friendly and above all knowledgeable. They explained it in a way that I could understand, being a complete novice I was at times getting bogged down with information. I didn't feel like that at Vandem. I walked away with a brand new Lush Freebyrd which I'm so happy with, board rolls like a dream and they even threw in some extra truck bushes for me to try! Overall I cannot rate them highly enough, if you're in or near to Bristol go and say hi, you won't regret it 👊🏼
- Chris Burridge, April 01, 2022
Want to get into longboarding - go here.
Intermediate to longboarding - go here.
Pro at longboarding - go here.
The friendliest most knowledgable guy!
- Joshua Beech, March 30, 2022
Best Service ever.
Put an order online and it's on my doorstep the next day. Exactly like I ordered it.
- Hisham Mannaa, March 29, 2022
Product ordered: Landyachtz Dinghy Chartreuse Cruiser Board
Fast delivery, great no plastic packaging. Will definitely use this company in the future.
- Dave Davie, March 28, 2022
Fantastic service and very helpful, thank you.
- Tim North, March 24, 2022
Incredible in-depth info on the website. But if you still need advice, like I did, you can email and get a friendly helpful response. And you can ring, like I did, for a chat. Board ordered and arrived the next day. Great service
- Lorna S, March 21, 2022
Brilliant advice and nothing was too much trouble, the team answered my many questions patiently even though I called them three times, Can’t recommend them enough. Board arrived within two days. Excellent service.
- Cameron Thompson, March 14, 2022
The BEST. Love these guys. Thanks for the great board. Parts. And customer service.
- J B, March 02, 2022
Vandem is amazing! Super knowledgeable, and simply outstanding customer service. They walked me through choosing a board and gently guided me to the right set up for my location, intended use, and abilities. Now I'm riding EVERYWHERE (picking up/dropping off my kids at primary, grocery shopping, post office, everywhere) and thoroughly addicted. I love my Lush Freebyrd Hiro. Just received a new set of wheels to make riding even more exciting now that I'm more confident and already dreaming about the next board I'm going to get from Vandem. Stoked is an extreme understatement. Thanks, guys!
- Marc Ovies, February 02, 2022
After some really helpful advice via the website contact page, I bought the pro cruiser kit to convert an old skateboard and a set of built in bearings.
Very reasonably priced and super fast delivery, they even threw in a handful of stickers and a free bottle of bearing lube.
Highly recommended
- Wayne Slater, January 24, 2022
Product ordered: Pro Cruiser Kit
Great products and great service. Prompt delivery over xmas and im made up with my new board! Ive contacted vandem on whatsapp in the past and got a helpful and quick response there too...thanks guys
- Ben Bowker, January 12, 2022
Product ordered: Loaded Mata Hari Dancing Deck
If you're looking for a longboard then this is the place to go. These guys know their stuff and won't rip you off. Superb webshop, much better than any others with knowledgeable, self written, product details. I will only be buying from here in future 10/10 👍
- Graeme Keable, January 04, 2022
Super stoked, awesome blokes! Just purchased a landyachtz Stratus complete, after combing the internet trying to find one. I decided to go with Vandem, as their website had lots of reviews and a personal description on all their boards and didn't just use the stock description like every other site. I could tell these guys were actual skaters and knew their stuff.
Not only were they super friendly, and very helpful/knowledgeable, but their prices are really good too. Shipping was really fast and expertly packed. The board came professionally setup and ready to roll. Do yourself a favour and get all your board needs from Vandem. I can't recommend them highly enough!
Thanks again Adam, Rich and Matt
- Alice Hemming, December 08, 2021
Product ordered: Landyachtz Stratus Watercolour 46" Dancing Longboard
Bought a Lush board from them, I'm pretty much a total beginner again after 27 years of not using any type of board. I emailed Adam and he put me at ease and gave me the confidence with which board to choose. Definitely will buy from these guys again, and hopefully get to visit the store one day soon.
- Gsus Jones, November 17, 2021
Great customer service. Very knowledgeable on all aspects of skateboarding from explaining clearly to complete beginners to advice for the more experienced. Fast delivery. Great selection of products. Support your local skateshop!
- Robbie Stevens, November 02, 2021
Sweet wheels, sweet trucks, sweet boards. Sweet dudes. Always buy my skateware from Lush/Sabre/Cult I.e. Vandem This time they set me up with some Indy 169s and Cult Novas. Mmmmmm 👌
- Sean Patrick Byrne, October 18, 2021
I ordered my deck late Wednesday and it arrived Friday morning... I'm so stoked with it!! They kept me up to date with delivery friendly and very professional... Will definitely be making more purchases keep up the good work guys
- Mark Adkins, October 18, 2021
Amazing service, even in a pandemic! Adam is the nicest and coolest dude you could wish to meet. Complete gent, a real skater and the best place to buy boards and everything you need to upgrade or start off. Not pushy, super knowledgeable, super helpful, awesome shop, totally stoked!
- Pete Hiscocks, September 21, 2021
Awesome experience shopping with Vandem! Ordered a Loaded Icarus deck and forgot to add my free gift at the checkout but they put bearing lube in anyway which is what I was after, a load of stickers and love the little note they put in it's a nice touch and shows they care about their customers. Packaging and delivery bang on! Will definitely be a returning customer!
Thanks again Vandem!
- Chris Burge, September 17, 2021
Great service. It's been over 30 years since I skateboarded, but after messing around with my 14 year old sons board, I decided I wanted to give longboarding a go. Board arrived this morning and I've already been cruising and carving down some local hills. The Lush board is exactly that "Lush". Speed of delivery and service from Vandem is excellent, highly recommend.
- Grant Bennett, August 24, 2021
Great service and fast delivery, even to Ireland
(with no plastic packaging 👍) I'll definitely be back. Thanks lads 🤓
- Patrick, August 16, 2021
Great experience buying my first longboard. I dropped into the shop to pick it up (having purchased online about an hour earlier), and Adam spent time giving me some advice on getting started. His demeanour is great - clearly has a lot of expertise and is really passionate about what he does, and answered my (very basic/silly) questions in a very supportive & non-patronising way!
- Rachael Hayman, August 16, 2021
Easy to use website with all the info I needed to choose the board I wanted. Simple payment, next day delivery - even a free gift!
Will defiantly bookmark this page for future purchases and recommend highly
- Graham Chapple, August 10, 2021
Product ordered: Loaded Bhangra V2 Dancing Longboard
Super fast delivery, shipped samed day and received day after. well packed and great choice of hardware.
- Pierre-Adrien Attouche, August 03, 2021
Product ordered: Sabre Trucks boltset
Received my Santa Cruz "EYES" everslick in amazing packaging , really enjoyed receiving this as had an OG when I was growing up.. was treated with the respect a board of this nature deserved.. thanks to Adam who sent out to me.. you guys are brilliant at what you do.. 100% from me!
- PnP Modular, July 27, 2021
Bought 2 boards from these guys. First was a Landyatchz Drop Hammer, perfect cruise board before meeting an untimely end under a 4x4. Replacement deck recommended by the team has been perfect and of course arrived the next day!
- Jordan, July 22, 2021
Great service !!!! When one of my orders for new bearings had a slight manufacturing fault Which was unavoidable as the box was sealed Adam got straight on the case and sent me a replacement Immediately Spoke to him on the phone, very helpful I’ll definitely use them again for future purchases
- Daniel Sparham, July 06, 2021
Liquid error (templates/blog line 189): Exceeded maximum number of unique handles for all_products.Been hunting around for some time finding the right board to get myself rolling again, and Vandem had just what I was after. I purchased the Lush Longboards Nomad. From the moment of purchase I was kept well informed throughout the stages of the board being prepped and then shipped out, which then arrived the next day too, which was great! Sensible prices, a nice range of quality brands to choose from and a user friendly website; will happily use Vandem next time I need a board or some kit
- Mikey Jay, July 06, 2021
Whether you're a seasoned skater or just getting started, these guys are super friendly and helpful and will sort you out with top quality stuff just for you every time. Fast delivery with no plastic packaging as well. If you want a premium shopping experience for your longboard-related desires, look no further than Vandem 🤘
- Jack Harrington, July 06, 2021
Liquid error (templates/blog line 189): Exceeded maximum number of unique handles for all_products.Really impressed with their level of knowledge, great customer service and were able to answer the questions asked. The board itself looks to be very high quality and is a really comfortable ride - exactly what I was looking for. Delivery was quick, great experience all round.
- Iain Morphett, June 25, 2021
Brilliant service, best price, and fast delivery
- Ben Chambers, June 23, 2021
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Such a phenomenal customer service. Hands down the best online shopping experience. EVER in UK. Reliable, lightning fast response, quality items, eco friendly packing...list goes on. Last but not least, just a little hand written note on the invoice makes huge difference. We don't usually get those heart warming human touch from most of other online shopping.
- Shingo Watanabe, June 23, 2021
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Amazing service! So helpful and friendly and super quick postage. Really can't fault these guys
- Jenni bell, June 17, 2021
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Quick next day delivery on my winkowski deck, really helpful when I required some Knowledge on deck set up ,will definitely be back 👌👌👌
- James bond Red, June 11, 2021
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Reached out to the team at Vandem to help me select a suitable first longboard. I have ridden street decks all through my teens an 20s - and have continued with cruisers and electric skateboards across the last few years. However I was really after a board that would let me carve and move into freeriding - but would be suitable for my 16 stone, 5ft 10 rugby player build! Adam was extremely helpful providing me with options and taking the time to explain why the Arbor Dropcruiser Flagship 38’’ could be a very good option for me. The board arrived on time and packaged very well - I had a blast getting out on it - very smooth ride and carvy, rolls forever and I can’t wait to get out on it again tomorrow! Brilliant board - 1st class customer service from Vandem - if you are thinking of getting a longboard or cruiser please get in touch with these guys - you will not regret it!
- Greg Pike, June 07, 2021
Liquid error (templates/blog line 189): Exceeded maximum number of unique handles for all_products.Just had such an awesome experience here all around. Spoke to Adam on the phone and he went over and out being thoughtful and reassuring about delivery times etc. What a guy! Order arrived first thing the next day, packaged as carefully as you could hope for. Thanks a million, for real! Vandem is awesome!
- Kinza, June 02, 2021
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Guys are awesome, quick delivery, helped, chatted WhatsApp. Added to my cruiser collection. Got a funky lo Pro lush Longboard, smooth ride to allotment and country lanes fun, energetic and for all ages. Needs to be mandatory summer activity.,government policy, prefer to be behined a cruiser. Than some god awful putrid wide birth assswinging skeleton lycra noobs. Get a cruiser, munch pizza while cruising 😍.
- CDoctors Carpet Doctors, May 25, 2021
One of the nicest online shopping experiences ever. I ordered a Landyachtz Drop Cat 33. It arrived next day despite ordering late however they'd accidentally sent the 38 instead. I called and they offered to arrange a collection straight away and sort out a swap. They were really apologetic for the inconvenience (it wasn't really an inconvenience). They got the Drop Cat 33 posted out which still arrived on the day they originally said for delivery, so actually wasn't actually an inconvenience at all. I was so stoked by the friendly service I even bought another board and they gave me a small discount. I love the personal touch to service, little notes in pack and the small free gifts. I love the quick free delivery. This is how buying online should be. Hopefully I'll get to actually visit the store some time and will be using Vandem Longboard Shop for my skate needs in the future!
- Chris Sanderson, May 11, 2021
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Amazing shop, the staff are super friendly. I have to return and item ans they were really good about the return and I managed to get what I needed. I would highly recommend this place, their boards also look super cool and good quality 👍
- Suzannah Mary, May 10, 2021
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Thank you for very quick delivery of my Landyachtz Drop Hammer Night Fox. I love it! The personal touch with hand written notes and superb customer service was greatly appreciated. I will not be going anywhere else from now on. Thanks again guys :)
- Craig W, May 04, 2021
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Best shopping experience ever. The delivery arrived first time in the morning next day from ordering it. The longboard I bought is amazing as well!!
- Niki V, April 30, 2021
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So helpful, spent a while on the phone talking me through my first longboard, I bought it and was ready for collection 10 minutes later. Explained my set up and how to adjust. Loving my new board
- Jo Pedrick, April 27, 2021
Product ordered: Landyachtz Stratus Watercolour 46" Dancing Longboard
Awesome guys. Brilliant service, help and advice. Even packed some stickers which my kids grabbed before I could...lol Great to deal with enthusiasts rather than click on a major internet retailer.
- murray wallace, April 27, 2021
Liquid error (templates/blog line 189): Exceeded maximum number of unique handles for all_products.Will definitely use again. Real quick service, reasonable prices, and good selection of products. When I needed an additional slide puck, my email was responded to promptly. They couriered out the same day, providing additional pucks and stickers. Dope team that loves skating; it's everything you want. 💜 from RideHaste Skateboards. Vandem is legit. 🤘🙇🤙
- Akira L, April 22, 2021
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Skateboard shops are historically unwelcoming places; however, Vandem Longboard shop has been the complete opposite to this. They have provided fantastic customer service and really helpful advice throughout. I will only shop here from now onwards.
- Oliver Justice, April 20, 2021
Liquid error (templates/blog line 189): Exceeded maximum number of unique handles for all_products.Excellent customer service! Top notch gear! Glad I found such a great shop for my longboard and skateboard needs!
- Delbert Highlands, April 16, 2021