Testimonials

We pride ourselves on our customer service!

As a result, Vandem Longboard Shop is rated 5 stars based on 578 reviews. This is a combination of reviews on our Google Business Page, and reviews that customers have sent us via email.

Super rad shop got the wheels I was after here .. nobody else had them plus free stickers and free bearing lube chucked in too Awesome !
Highly Recommended fast shipping 10/10 A++++
5
Excellent company, ordered my Lush Freebyrd Elite complete board and had it delivered the next day, great advise from the guys at the shop, fantastic customer service.
The board and some other bits arrived very well packaged, no plastics in the packaging and the invoice included a nice hand written note.
The board itself is nothing short of beautiful and it rides so nicely, everything about it is top top quality. I am a returning boarder after lots of years but it felt like I have been riding it forever, that's down to the guys at the shop helping me with my choice.
I will definitely use Vandem again, in fact I don't think I'll go anywhere else.
Thanks again guys and keep up the excellent work.
5
Went to Vandem in Bristol last Friday. Was such an awesome place just to go visit have a look around and talk with the guys there about longboards and cruisers. I was looking to either buy the LandYatchz Tugboat or the Dinghy Blunt. They gave me all the information I needed about the board and what’s best suited to me as I talked to them what I would be using it for. I ended up buying the Tugboat and I’m loving it! Big thanks to the guys at the shop they were super friendly, definitely will be coming again in the future!
5
After sieving the internet for hours trying to determine which board I should purchase based on skill level and what I wanted the board for I decided to visit the guys at Vandem and I'm so glad I did.

They were really welcoming, friendly and above all knowledgeable. They explained it in a way that I could understand, being a complete novice I was at times getting bogged down with information. I didn't feel like that at Vandem. I walked away with a brand new Lush Freebyrd which I'm so happy with, board rolls like a dream and they even threw in some extra truck bushes for me to try! Overall I cannot rate them highly enough, if you're in or near to Bristol go and say hi, you won't regret it 👊🏼
5
Want to get into longboarding - go here.
Intermediate to longboarding - go here.
Pro at longboarding - go here.

The friendliest most knowledgable guy!
5

Best Service ever.

Put an order online and it's on my doorstep the next day. Exactly like I ordered it. 

5
Fast delivery, great no plastic packaging. Will definitely use this company in the future.
5
Fantastic service and very helpful, thank you.
5
Incredible in-depth info on the website. But if you still need advice, like I did, you can email and get a friendly helpful response. And you can ring, like I did, for a chat. Board ordered and arrived the next day. Great service
5
Brilliant advice and nothing was too much trouble, the team answered my many questions patiently even though I called them three times, Can’t recommend them enough. Board arrived within two days. Excellent service.
5
Marvellous,sorted me out just great.
5
The BEST.  Love these guys.  Thanks for the great board.  Parts.  And customer service.
5
Vandem is amazing! Super knowledgeable, and simply outstanding customer service. They walked me through choosing a board and gently guided me to the right set up for my location, intended use, and abilities. Now I'm riding EVERYWHERE (picking up/dropping off my kids at primary, grocery shopping, post office, everywhere) and thoroughly addicted. I love my Lush Freebyrd Hiro. Just received a new set of wheels to make riding even more exciting now that I'm more confident and already dreaming about the next board I'm going to get from Vandem. Stoked is an extreme understatement. Thanks, guys!
5
After some really helpful advice via the website contact page, I bought the pro cruiser kit to convert an old skateboard and a set of built in bearings.
Very reasonably priced and super fast delivery, they even threw in a handful of stickers and a free bottle of bearing lube.
Highly recommended
5
Great products and great service. Prompt delivery over xmas and im made up with my new board! Ive contacted vandem on whatsapp in the past and got a helpful and quick response there too...thanks guys
5
If you're looking for a longboard then this is the place to go. These guys know their stuff and won't rip you off. Superb webshop, much better than any others with knowledgeable, self written, product details. I will only be buying from here in future 10/10 👍
5
Super stoked, awesome blokes! Just purchased a landyachtz Stratus complete, after combing the internet trying to find one. I decided to go with Vandem, as their website had lots of reviews and a personal description on all their boards and didn't just use the stock description like every other site. I could tell these guys were actual skaters and knew their stuff.

Not only were they super friendly, and very helpful/knowledgeable, but their prices are really good too. Shipping was really fast and expertly packed. The board came professionally setup and ready to roll. Do yourself a favour and get all your board needs from Vandem. I can't recommend them highly enough!

Thanks again Adam, Rich and Matt
5
Bought a Lush board from them, I'm pretty much a total beginner again after 27 years of not using any type of board. I emailed Adam and he put me at ease and gave me the confidence with which board to choose. Definitely will buy from these guys again, and hopefully get to visit the store one day soon.
5
Great customer service. Very knowledgeable on all aspects of skateboarding from explaining clearly to complete beginners to advice for the more experienced. Fast delivery. Great selection of products. Support your local skateshop!
5
Sweet wheels, sweet trucks, sweet boards. Sweet dudes. Always buy my skateware from Lush/Sabre/Cult I.e. Vandem This time they set me up with some Indy 169s and Cult Novas. Mmmmmm 👌
5
I ordered my deck late Wednesday and it arrived Friday morning... I'm so stoked with it!! They kept me up to date with delivery friendly and very professional... Will definitely be making more purchases keep up the good work guys
5
Amazing service, even in a pandemic! Adam is the nicest and coolest dude you could wish to meet. Complete gent, a real skater and the best place to buy boards and everything you need to upgrade or start off. Not pushy, super knowledgeable, super helpful, awesome shop, totally stoked!
5
Awesome experience shopping with Vandem! Ordered a Loaded Icarus deck and forgot to add my free gift at the checkout but they put bearing lube in anyway which is what I was after, a load of stickers and love the little note they put in it's a nice touch and shows they care about their customers. Packaging and delivery bang on! Will definitely be a returning customer!

Thanks again Vandem!
5
Great service. It's been over 30 years since I skateboarded, but after messing around with my 14 year old sons board, I decided I wanted to give longboarding a go. Board arrived this morning and I've already been cruising and carving down some local hills. The Lush board is exactly that "Lush". Speed of delivery and service from Vandem is excellent, highly recommend.
5
Great service and fast delivery, even to Ireland
(with no plastic packaging 👍) I'll definitely be back. Thanks lads 🤓
5
Great experience buying my first longboard. I dropped into the shop to pick it up (having purchased online about an hour earlier), and Adam spent time giving me some advice on getting started. His demeanour is great - clearly has a lot of expertise and is really passionate about what he does, and answered my (very basic/silly) questions in a very supportive & non-patronising way!
5
Easy to use website with all the info I needed to choose the board I wanted. Simple payment, next day delivery - even a free gift!

Will defiantly bookmark this page for future purchases and recommend highly
5
Super fast delivery, shipped samed day and received day after. well packed and great choice of hardware.
5
Received my Santa Cruz "EYES" everslick in amazing packaging , really enjoyed receiving this as had an OG when I was growing up.. was treated with the respect a board of this nature deserved.. thanks to Adam who sent out to me.. you guys are brilliant at what you do.. 100% from me!
5
Bought 2 boards from these guys. First was a Landyatchz Drop Hammer, perfect cruise board before meeting an untimely end under a 4x4. Replacement deck recommended by the team has been perfect and of course arrived the next day!
5
Great service !!!! When one of my orders for new bearings had a slight manufacturing fault Which was unavoidable as the box was sealed Adam got straight on the case and sent me a replacement Immediately Spoke to him on the phone, very helpful I’ll definitely use them again for future purchases
5
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Been hunting around for some time finding the right board to get myself rolling again, and Vandem had just what I was after. I purchased the Lush Longboards Nomad. From the moment of purchase I was kept well informed throughout the stages of the board being prepped and then shipped out, which then arrived the next day too, which was great! Sensible prices, a nice range of quality brands to choose from and a user friendly website; will happily use Vandem next time I need a board or some kit
5
Whether you're a seasoned skater or just getting started, these guys are super friendly and helpful and will sort you out with top quality stuff just for you every time. Fast delivery with no plastic packaging as well. If you want a premium shopping experience for your longboard-related desires, look no further than Vandem 🤘
5
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Really impressed with their level of knowledge, great customer service and were able to answer the questions asked. The board itself looks to be very high quality and is a really comfortable ride - exactly what I was looking for. Delivery was quick, great experience all round.
5
Brilliant service, best price, and fast delivery
5
Such a phenomenal customer service. Hands down the best online shopping experience. EVER in UK. Reliable, lightning fast response, quality items, eco friendly packing...list goes on. Last but not least, just a little hand written note on the invoice makes huge difference. We don't usually get those heart warming human touch from most of other online shopping.
5
Amazing service! So helpful and friendly and super quick postage. Really can't fault these guys
5
Quick next day delivery on my winkowski deck, really helpful when I required some Knowledge on deck set up ,will definitely be back 👌👌👌
5
Reached out to the team at Vandem to help me select a suitable first longboard. I have ridden street decks all through my teens an 20s - and have continued with cruisers and electric skateboards across the last few years. However I was really after a board that would let me carve and move into freeriding - but would be suitable for my 16 stone, 5ft 10 rugby player build! Adam was extremely helpful providing me with options and taking the time to explain why the Arbor Dropcruiser Flagship 38’’ could be a very good option for me. The board arrived on time and packaged very well - I had a blast getting out on it - very smooth ride and carvy, rolls forever and I can’t wait to get out on it again tomorrow! Brilliant board - 1st class customer service from Vandem - if you are thinking of getting a longboard or cruiser please get in touch with these guys - you will not regret it!
5
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Just had such an awesome experience here all around. Spoke to Adam on the phone and he went over and out being thoughtful and reassuring about delivery times etc. What a guy! Order arrived first thing the next day, packaged as carefully as you could hope for. Thanks a million, for real! Vandem is awesome!
5
Guys are awesome, quick delivery, helped, chatted WhatsApp. Added to my cruiser collection. Got a funky lo Pro lush Longboard, smooth ride to allotment and country lanes fun, energetic and for all ages. Needs to be mandatory summer activity.,government policy, prefer to be behined a cruiser. Than some god awful putrid wide birth assswinging skeleton lycra noobs. Get a cruiser, munch pizza while cruising 😍.
5
One of the nicest online shopping experiences ever. I ordered a Landyachtz Drop Cat 33. It arrived next day despite ordering late however they'd accidentally sent the 38 instead. I called and they offered to arrange a collection straight away and sort out a swap. They were really apologetic for the inconvenience (it wasn't really an inconvenience). They got the Drop Cat 33 posted out which still arrived on the day they originally said for delivery, so actually wasn't actually an inconvenience at all. I was so stoked by the friendly service I even bought another board and they gave me a small discount. I love the personal touch to service, little notes in pack and the small free gifts. I love the quick free delivery. This is how buying online should be. Hopefully I'll get to actually visit the store some time and will be using Vandem Longboard Shop for my skate needs in the future!
5
Amazing shop, the staff are super friendly. I have to return and item ans they were really good about the return and I managed to get what I needed. I would highly recommend this place, their boards also look super cool and good quality 👍
5
Thank you for very quick delivery of my Landyachtz Drop Hammer Night Fox. I love it! The personal touch with hand written notes and superb customer service was greatly appreciated. I will not be going anywhere else from now on. Thanks again guys :)
5
Best shopping experience ever. The delivery arrived first time in the morning next day from ordering it. The longboard I bought is amazing as well!!
5
So helpful, spent a while on the phone talking me through my first longboard, I bought it and was ready for collection 10 minutes later. Explained my set up and how to adjust. Loving my new board
5
Awesome guys. Brilliant service, help and advice. Even packed some stickers which my kids grabbed before I could...lol Great to deal with enthusiasts rather than click on a major internet retailer.
5
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Will definitely use again. Real quick service, reasonable prices, and good selection of products. When I needed an additional slide puck, my email was responded to promptly. They couriered out the same day, providing additional pucks and stickers. Dope team that loves skating; it's everything you want. 💜 from RideHaste Skateboards. Vandem is legit. 🤘🙇🤙
5
Skateboard shops are historically unwelcoming places; however, Vandem Longboard shop has been the complete opposite to this. They have provided fantastic customer service and really helpful advice throughout. I will only shop here from now onwards.
5
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Excellent customer service! Top notch gear! Glad I found such a great shop for my longboard and skateboard needs!
5