Testimonials

We pride ourselves on our customer service!

As a result, Vandem Longboard Shop is rated 5 stars based on 578 reviews. This is a combination of reviews on our Google Business Page, and reviews that customers have sent us via email.

Great service and advice from these guys, will only be going here for my longboard from now on.
5
Had a call and chat with Adam this morning, absolutely brilliant guy! Very knowledgeable, understanding and has sorted me out with a brilliant setup! Customer service has been top from start to finish. Roll on my new setup arriving! Thanks again Vanden and Cheers Adam!
5
My first shopping experience with Vandem went very smooth, they had great discounts and shipping to Croatia was cheap. I will definitively check this shop more often.
5
10/10! super friendly super quick
5
Much like everyone else I am simply blown away by these guys- buying online has never been so enjoyable. When I was a kid skating felt so inaccessible to me- these guys clearly understand how combative and ominous skate shops used to be and are trying to push away that vibe. I've literally never had an email from a shop that has put me in a good mood- Adam has now sent me an absolute boatload. Good work guys- cant wait to order again!
5
A really good shop. Friendly and helpful service!
5
These guys rock all the time. They always get the orders out same day overnight , nice price, great service .. super stoked dudes.....
5
I had already purchased a Longboard and was looking for some upgraded trucks to fit to it. Was recommended a set that fitted my needs...not the most expensive set stocked either. Quick delivery and free stickers...what's not to like?! I have since had a lengthy online chat regarding my next Longboard. Vandem could not be more helpful in figuring out what I was looking for and making a recommendation from their range. I will definitely be buying from them again.
5
Service was brilliant as always, never have a bad thing to say about them and never had a bad or unpleasant experience!
5
Splendid service. Answered my queries and hooked me up with a awesome deck. These guys are gods that straddle the skate world like mighty colossus... :D
5
Really helpful and postage etc super fast and safe. Adam went beyond the norm to really make it a great buying experience. Will use again for sure, cheers!
5
Bought online but felt like a very personal service. Great product delivered quickly. Thank you!
5
I've been buying from VanDem for many years now and their products never fail to impress me...always made to the highest standards, hard wearing, precise and innovative. Adam is especially helpful
5
Super fast delivery & amazing packaging - good delivery coms (maybe even too much? - but I'm not very needy!) will use again. Ride On!
5
Excellent service.
5
Was choosing my first board, they were really, really helpful and friendly. Ended up with a perfect board, exactly what I was looking for. The delivery was super fast, was here the next day! Will definitely buy from them again and would highly recommend them.
5
Fast delivery to Belgium 2 days. Cool shop managed by cool people..will buy again!
5
Great stuff all round and good advice prior to purchase! Highly recommended. Might have to buy one for myself now that the teenagers have them....
5
Great shop ordered the Lush Legend x-flex pro complete and the guys at the store where amazing with my questions and very very friendly. The deck is truly a beaut to ride have to say the whole experience was amazing recommend this store to everyone.
5
Ordered some gloves off Adam and the lads at Vandem and couldn't be happier with what a I got. Gonna be sliding through 2019 🤙 Sound guys
5
Superb service as always! Would highly recommend them as the go to longboard shop in the country, great customer service and no request is too much!
5
Amazing such good quality and service!
I asked for some advice from Vandem on other skateboards I had looked at and they were so so helpful. I then decided that I would by the Mako as it is great quality and beautiful to ride. Vandem also help the skating community and the board was at a really good price compare to other longboards. It came well packaged and I was straight on it! Really recommend this board, good for beginners too. Thank you!
5
Superb service as always! Would highly recommend them as the go to longboard shop in the country, great customer service and no request is too much!
5
Amazing Shop, Great Info and really helpful Very happy with my purchase and would Recommend !
5
Great friendly service, updates on progress and rapid delivery. Cheers
5
Great company, support the scene and top notch customer experience.
5
Really reliable local skate shop, my first choice in the UK!
5
Slick service, best shop to grab your sk8 gear 😃
5
Very friendly and helpful.
5
Amazing!!! The service, advice and knowledge these guys have especially Adam who dealt with my enquiry and order “ was all over it like a car bonnet”!!! Couldn’t of asked for more whilst ordering my Tarab set up and what a awesome ride it is thanks Adam!!!

WELL RECOMMEND THESE GUYS AND SHOP for any long/dancing board........
5
Great advice from the team at Vandem. I've ended up with the perfect Lush pintail for land boarding. Having so much fun on it as an addition to my normal SUP boarding. Great work guys. Looking forward to visiting when I next go to Bristol. Barry
5
Excellent dudes offering excellent service and gear.
5
Excellent service , cheers Adam.
5
Brilliant service - quick and easy and package delivered very quickly.
5
Brilliant service,with mega fast delivery. Knowledgeable, friendly and helpful. Genuinely cant rate highly enough. Supercarve bushings were recommended for my (4 stone) daughter's board and are ace. Large bullet helmet only just big enough, but it's a belting lid.
5
Wonderful. Excellent advice,suberb stuff.
5
Amazing! Awesome service from start to finish, and even photos of my board all put together before being shipped! Thanks Guys.... :-)
5
Seriously love this shop and these guys are absolutely awesome peeps!!
They are always mega helpful polite and receptive to your needs.
Always answer questions and give sound advice on which kit or setup you need whilst absolutely not just trying to sell you stuff you don't really need, which seems to have become a major issue with massive skate and extreme sports brands.
Completely refreshing dealing with these guys and their level of knowledge on longboarding and I absolutely can not convey just how cool vandem are.
If I could I'd give Vandem 10/10.
Peace!!!
5
Great communication, fast delivery, just awesome.
5
Superb service, go above and beyond with making sure you get what you need, nothing bad to say at all. Deliveries arrive on time and definitely very well priced. If you're after a longboard or anything to do with long boarding, this is the best place to come.
5
Fast delivery, GREAT SERVICE!
5
Got some sound advice and a friendly attitude when asking questions. Approved what I suggested when I said what I was looking for and didn't try to up sell me. Products were great and delivery timing was excellent.
5
Excellent store but above all a person always available and kind who can really do his job thanks Adam.
5
Excellent advice and service. These guys are passionate about sharing their knowlege.
5
Best customer service ever. I ordered some slide wheels and slide gloves separately on the same day meaning I paid for next day delivery twice. I then got an email from Adam telling me that he’d combined the order and he included a skate tool I needed to reimburse the cost of the shipping. Got them the next day and love everything. Loads of stickers and an awesome little hand written messages on my reciepts!
I’ll definitely be shopping here every time I need anything. 10/10 would reccomend - thank you guys!!
5
Quality products, quality service, I wouldnt think of going anywhere else - thanks Adam!
5
Had a chat with Adam regarding setups for dancing longboards. He was more than helpful and really knows what to advise on. Helpful and friendly. Would highly reccomend to anyone looking to get into skating.
5
A pleasure to deal with-fast delivery and they actually care about you even after the sale is complete-will definitely buy from here again.thank you.
5
Spoke to Adam about trucks for a deck I was building with my son as a project. Couldn’t have been more helpful and enthusiastic. Needless to say I bought the trucks and a few other bits. I won’t hesitate to shop here again for the next project.
Cheers guys. Awesome customer service.
5
Great shop, really helpful when I emailed with questions. I got my Lush Longboards Machine 3D X-Tuff with free next day delivery and I couldn't be happier
5