lush-longboards-freebyrd-woodgrain

We pride ourselves on our customer service!

As a result, Vandem Longboard Shop is rated 5 stars based on 543 reviews. This is a combination of reviews on our Google Business Page, and reviews that customers have sent us via email.

Vandem is next level! Having wanted to get a longboard for a few years, I finally decided it was time. After searching online, I came across Vandem. The reviews were so positive and I can now confirm why. I ordered the Lush Longboards Freebyrd Lo-Pro Woodgrain Drop-through Longboard
Elite Complete after seeing that other novices had been recommend this as a starter board. The online ordering process was faultless. From ease of website use, clear item information/descriptions and helpful reviews of others who have purchased in the past. I ordered at lunchtime and it came before lunchtime the next day. It arrived well packaged (with a hand signed message on the receipt, nice touch) and the board itself is beautiful. At 39 I’ve never skated before. I’m only just starting my journey, however, Vandem will be the only shop I use after my positive experience. 3 days into my skating and I love it. I get excited to wake up each morning to take the board out for practice before work and look forward to more practice when I get home. I hope to visit the store in person one day when I need to get more skate parts and meet with the team. However, the online process and customer service means those who can’t go in person can still a positive experience online. Thanks to everyone at Vandem, you’ve really set the standard for how a company should operate. Anyone thinking about trying longboarding for the first time… please do and consider Vandem for your needs!!!
5
Just been out for the first time on my lush board. So happy that I came to thease guts for advice before jumping in. At 54 and a first time on a skate board, I'm hooked. Thanks for the advice guys and the patience.
Anyone considering a long board, chat to thease guys, they know their stuff and there's no pressure, either.
5
I’m new to long boarding at 59 years old so bought a lush freebyrd lo-pro woodgrain drop through based on the website saying it was good for total beginners, the reviews and of course I think it looks good as does my granddaughter! It was really easy to order on line and arrived next day well packaged with a personal note (nice touch) I’m up and riding not quite carving yet but that’s the aim before I turn 60! Great service guys
thanks
Russ
5
It's genuinely difficult to say how impressed we were with our first visit to Vandem. We (my young son and I) were treated with such respect, patience and warmth.
Whilst we knew very little, the advice and help was never patronizing, indeed it was almost as if we were made to feel part of the brotherhood of longboarders and welcomed into the fold! What really blew me away was that upon telephoning a day later to enquire about another board for my (other) son I was told that a certain product that I had (already) purchased was now cheaper and they insisted on crediting the difference. This was without me knowing this or asking!
I have bought huge amounts of kit over the years and this has been the best experience by far.
'Support your local (specialist) shop' has perhaps become a bit of a cliche but I now would not dream of using anyone else for what has already become a wonderful new sport for our whole family.
Thank you Vandem and see you all soon!
5