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We pride ourselves on our customer service!
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Fantastic shop, I highly recommend. I ordered a longboard for my partner's birthday, I didn't realise it would take a few days to get the board to the store before they send it to me. It clearly states this on the board that I ordered..so completely me not paying attention as I paid for next day delivery..so obviously it wouldn't make it to me the next Day. The store messaged me straight away to advise me of this and my error and was extremely helpful. They kept in constant communication and advised when it was sent out and then when it was on route to me . They were able to do a super quick turnaround and I had the board the day before my partner's birthday. Fantastic customer service!! Would buy all my family longboards just for the great customer service!
The board was beautiful and my partner absolutely loved it.
Thank you so much!
- Lois White, August 05, 2025
Product ordered: Arbor Drop Cruiser Photo Drop-through Longboard
Huge thank you to Matt! Patient and very helpful, bought my first longboard and Matt really helped me find what was right for me and my size!
- James Crockford, May 07, 2024
Product ordered: Arbor Drop Cruiser Photo Drop-through Longboard
Bought a board today from here, was advised by Adam. A No-nonsense, seemingly very knowledgeable chap. He was genuinely interested in finding something to suit my needs, and asked questions to help me find a suitable board. Cheers 🤘🏼🌊
- Ryan Dunne, September 16, 2020
Product ordered: Arbor Drop Cruiser Photo Drop-through Longboard
If you are going to buy a board then please buy from these guys. I'm new to skateboarding and after going round in circles on the internet I decided to give these guys a call. I spoke to Adam who was so helpful and patient with my indecisiveness, he guided me through to make my choice... ARBOR DROP CRUISER SCHOMMER 38
The website is packed full of great tips and guides so much effort must have gone into it. Thank you again.
I've always wanted to try skateboarding and when my two 6 year olds showed an interest, it had to be done! After borrowing a friend's board I knew we needed something easier to learn on... And I really fancied a long board to fulfill my windsurfing itch I no longer have the time to do.
The new board is so much easier for all of us to learn on than our borrowed board, so thank you again.
After a few weeks of some great progress I found out that the way to land from a catapult is not the same as windsurfing and broke my collar bone, oops! PLEASE PLEASE, IF YOU ARE NEW TO SKATEBOARDING watch youtube, learn and make the right way to fall automatic. Whatever you do though, don't let this put you off, these boards are so much fun.
Thank you again Vandem for a great board and all you time helping me choose!
Gavin.
- Gavin Lambourne, September 14, 2020
Product ordered: Arbor Drop Cruiser Photo Drop-through Longboard
Fantastic! Adam was so helpful and guided me all the way with what I needed (I'm a new longboarder & very old). Delivery was really quick and I was kept posted the whole way through. Definitely recommend and I won't be going anywhere else for my stuff!
- Buzz Townsend, August 19, 2020
Product ordered: Arbor Drop Cruiser Photo Drop-through Longboard