We pride ourselves on our customer service!
I ordered a Lush Legend X-flex elite complete after receiving an email notification that they were back in stock (the email notification worked - yay! - some companies don't actually follow up!) and it arrived really quickly. The free bearing lube was a great addition and thank you also for the free DVD! Overall the Vandem site really helped me make my choice of which longboard to buy as a beginner, the help articles are invaluable. This shop is clearly run by people who really know their stuff and care about helping you buy what you need to have the best time possible, rather than just making a quick buck. Thank you!