We pride ourselves on our customer service!

As a result, Vandem Longboard Shop is rated 5 stars based on 481 reviews. This is a combination of reviews on our Google Business Page, and reviews that customers have sent us via email.

Adam and Rich are amazing. By far the best customer service ever, I first contacted this store via their website chat, Rich spent ages measuring boards for me and gave me some great advice. In the end I decided to drive the 1hr 40 mins to the shop to try the boards for myself.
Adam was helpful, really listened to what I needed and sold me an amazing board, a Lush Samba X flex ( the one Rich recommended). This has excellent turning, super flex and is really stable to ride. I was so impressed, I even got a longboard riding lesson, free T Shirt and stickers, will definitely always buy from these guys now. Very knowledgeable, not pushy sales people at all, just great guys who love longboards and are happy to help. Good old fashioned excellent customer service.