We pride ourselves on our customer service!
I must have called Adam up at least 4 times to get his advice on how to set up a longboard that I was "hoping" to buy for my daughter—probably dumb questions such as will it take my weight if I jumped on it, are the wheels large enough for what my daughter wants to do, to what type of bolts and length of bolts I should choose! Adam's advice on choice of components, maintenance and setup, were spot on. His knowledge and clear enthusiasm for skateboarding gave me the confidence to buy from Vandem. The Vandem website also has superb in-depth information for newbies like me. Even though the deck my daughter wanted had sold out—I purchased elsewhere to get in time for Christmas—I didn't consider buying the other components from anywhere else. Vandem's pricing was competitive and more importantly the service and advice was second to none. Adam offered to put together the bearings, wheels and truck so it was one less thing for me to worry about (which I took him up on). He even phoned me the day before (Friday late afternoon) to keep me informed that delivery should arrive on Monday. As it turned out, it arrived the next morning! Everything well packaged and included free washers that are not normally part of the components but Adam advised would protect the deck—it would have been how he would set up the board if it was his. Vandem will be my default for anything Skateboard and longboard related. Great service and cannot recommended highly enough.
Been coming to these guys for years now and will continue to. Wheels, trucks, hardware, protection, apparel, I've used Vandem for all these, which have become extremely well used! Advice and great service at your finger tips, the end of a phone and hopefully face-to-face again before too long.
Rider owned, Rider driven Skate shop.
These guys Rock!
They have poured their souls into the UK Longboard scene for over a decade.
They know whats up.
Always happy to help
Sofas and Tea
I've been using these guys for most of my skateboarding needs for years. Since they brought in all the best brands under one roof and are always spouting good advice when I go to the shop, there's no reason to go anywhere else.
They're very knowledgeable and have carefully curated a very mixed selection of boards, from inexpensive firsts, to Germanic works of art. If they're stocking it, you can be sure it's great value.