We pride ourselves on our customer service!
I'm a big fan of Vandem Longboards as they are probably one of the best businesses I've ever dealt with regarding customer service etc. I used to skate loads ("normal boards") through my teenage years and now in my early 30's I really wanted to get back on a board but not necessarily throwing myself down sets of stairs or rails anymore and finding myself in A&E like I used to do every once in a while! During the first lockdown I thought it was the perfect time to get back into it but didn't know the first thing about longboards. I used the WhatsApp link to contact Vandem which is super easy asking advice on boards, within minutes I got back loads of information and was told to give them a call anytime if I needed more. I ended up purchasing a Lush Freebyrd Lo-Pro elite on their recommendation and I couldn't have been more pleased with the build as it's a quality build that's great to skate. I have used it every other day since and love it and have since gone on to purchase the Lush slide gloves they exchanged no problem when I needed a slightly bigger size. I've become slightly obsessed with longboarding now and already eyeing up a couple of different boards I would like to add to my collection shortly. My two young kids also like skating so no doubt will need boards of their own in the future and I wouldn't go anywhere else for my skating needs! Vandems website and Facebook page is amazing with loads of advice and info and loads of cool updates! Lastly they are a cool independent business with a great ethos about reducing their environmental impact and nothing comes packaged with any plastic etc. Vandem are the guys to go with as you'll always get unbeatable customer service and great quality products. 👍
Excellent customer service and products! I can’t wait for the new release!
The website is second to none. A huge range of boards, accessories and all the extra fun bit you may need, but the articles are Fantastic and Informative!
There’s a section of tutorials and How-To’s
Topics like: what board to choose, how to clean bearings, truck difference, the best wheels.
I have recently just brought Lush slide gloves and they are the best quality I have seen!!
The service you receive is honestly the best if you have any issues they are available on WhatsApp for assistance!
Thank you so much!!
Cannot recommend these guys enough. Adam is always friendly, knowledgeable and beyond helpful. I’ve been back multiple times buying parts for builds and I have enjoyed each interaction. And the quality of the parts speak for them selves. These are skaters selling skate stuff not just salesmen shipping stuff.
Ordered sliding gloves, arrived quickly, free stickers (everyone loves free stickers) and friendly note written on receipt. Very friendly service.
Ordered some gloves off Adam and the lads at Vandem and couldn't be happier with what a I got. Gonna be sliding through 2019 🤙 Sound guys
Best customer service ever. I ordered some slide wheels and slide gloves separately on the same day meaning I paid for next day delivery twice. I then got an email from Adam telling me that he’d combined the order and he included a skate tool I needed to reimburse the cost of the shipping. Got them the next day and love everything. Loads of stickers and an awesome little hand written messages on my reciepts!
I’ll definitely be shopping here every time I need anything. 10/10 would reccomend - thank you guys!!
Super fast delivery! Amazing service and excellent product.
Very knowledgeable and friendly. All round great service.
Simply amazing customer service, competitive prices and extremely extensive longboard knowledge.