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While searching for a longboard for my daughter I read a review about how helpful Vandem had been to a father in a similar situation. We spoke with Rich who very quickly worked out the best board for her and no pressure to buy. We did buy from Rich, the following day the longboard arrived and she is very happy with it. I was so impressed by Rich's helpfulness I've even bothered to write this review and pass on my great experience with Vandem.