We pride ourselves on our customer service!
Great place with a really helpful team. I went in with only a vague idea of what I was after and never felt rushed or under pressure. Had a really good discussion and walked away a bit later with a Hackbrett Wasser and a spare set of wheels to get sliding with. I'm pretty sure I wouldn't have picked that from browsing online but am so happy with it and pleased that I took the trip into Bristol.
I ordered another board online a week or so later for my daughter and, while I was at it, added some spare bushings for one of my boards. I almost immediately had a call to check I hadn't made a mistake as the bushings were too large for the board I'd ordered. You just wouldn't get that level of concern and caring about people making the right choices from most places - I wouldn't buy from anyone else.